Intake Season - 2

Position: Tele Support

  • Duration: 6 months (Oct. '19 to Mar. '20)
  • Work Location: ITPL / Indiranagar - Bangalore
  • No. of Positions: 20
  • Stipend: Yes
  • Final semester students and freshers only apply

Eligibility

SSLC/10 th pass and PUC/12 th pass are compulsory for the job. Basic computer knowledge and internet browsing skills will be required for candidate for performing the job.

The candidate is also expected to be comfortable with using Microsoft office software tools and have a reasonable speed in typing.

Fluency in English and Kannada are mandatory. Other languages are a plus.

Job Description

  • Generate sales either by cold calling or answering requests in a fast-paced environment
  • You will be responsible for influencing existing or potential customers to buy products or services
  • A successful employee must be friendly and persuasive
  • You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs
  • Use scripts to provide information about product’s features, prices, etc
  • Ask pertinent questions to understand the customer’s requirements and present their benefits
  • The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints
  • Record the customer’s personal information accurately in a computer system
  • You will be representing the company over phone calls
  • You will be the voice of the company
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • The goal is to promote business growth by expanding the company’s clientele, while catering to all the needs of the existing customers
  • Your job also entails data entry and data enrichment, proof reading and maintaining records of calls and sales and record all useful
    information

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